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Do I need to use CMYK color mode?
How do I ensure my artwork is mailing-ready?
Does turnaround time including shipping time?
How do I cancel my order?
How do I change my XcelPrinting password?
How To Place An Order
How do I order products?
Do I need to log in to my account to place an order?
Can I upload my files before ordering?
Can I receive a price quote before ordering?
Where can I see what products you offer?
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Order Turnaround Time
What is XcelPrinting standard turnaround time?
How is turnaround time determined?
What can delay start of turnaround time?
Does turnaround time include shipping time?
What shipping methods does XcelPrinting offer?
Order Tracking
How do I view my order history?
Will I receive an order confirmation email?
How can I track my shipped order?
Changes & Cancellations
Can I request faster turnaround after placing an order?
Can I change my artwork files?
Can I change quantity option after ordering?
Can I request a proof after ordering?
Payment & Billing Info
What payment methods does you accept?
When am I charged for my order?
Can I pay for my order with a check debit card?
Can I pay for someone else's order using my credit card?
Why must the billing address match my credit card?
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